Best Eye Doctors In West Bend, WI

Why trust us?

VisionCenter is committed to connecting patients to the best local healthcare providers. We reviewed 123 Optometrists in West Bend, WI, and chose this list based on their:

  • Qualifications and education
  • Years of experience
  • Reputation and resources
  • Past customer experiences

We used AI technology to analyze 9753 reviews from Google, Yelp, and Facebook to find patients' favorite surgeons in the area. Our team then went through and hand picked our list of the best Optometrists in West Bend.

Grafton Eye Center inside Costco

950 N Port Washington Rd, Grafton, WI 53024

4.8 out of 5 (434 reviews)

Summary

Customers rave about the eye care center inside Costco, praising the thorough and informative eye exams, friendly and knowledgeable staff, and affordable prices. They appreciate the professionalism, efficiency, and convenience of the center, as well as the ability to submit insurance paperwork. Customers highly recommend the doctors at the Grafton Eye Center, noting their expertise, kindness, and ability to explain findings in a clear and understandable manner. Overall, customers have had excellent experiences at the Grafton Eye Center, with many referring friends and family to the clinic.

Highlights

  • Thorough exams: Multiple reviews mention that the doctors at the Grafton Eye Center inside Costco provide thorough and detailed eye exams, ensuring that patients feel well taken care of and informed about their eye health.
  • Friendly and knowledgeable staff: Reviewers praise the staff at this eye care center for their friendliness, professionalism, and extensive knowledge. They make patients feel comfortable, answer questions, explain procedures, and even offer recommendations for local venues or dinner options.
  • Convenient and affordable: Patients appreciate the convenience and affordability of the Grafton Eye Center inside Costco. They mention quick appointment scheduling, minimal wait times, reasonable prices for glasses, and the ability to submit paperwork for insurance reimbursement.

Shopko Optical

1745 S Main St #7, West Bend, WI 53095

4.8 out of 5 (168 reviews)

Summary

Customers have consistently praised the helpful and friendly staff at this eye care center. Many reviewers mentioned that the eye exams were thorough and that the doctors took the time to explain the results. The prices for glasses were noted to be on the higher side, but overall, customers were satisfied with their experiences and would recommend this center to others.

Highlights

  • Friendly and knowledgeable staff: Multiple reviews mention the staff being super nice, knowledgeable, professional, and helpful in explaining eye exam results and choosing frames.
  • Thorough and excellent eye exams: Many reviews praise the doctors for their thoroughness during the eye exam, taking the time to make patients feel comfortable and ensuring accuracy. Some reviewers with years of experience wearing glasses mention that their glasses fit perfectly without any adjustments needed.
  • Great customer service: Reviewers appreciate the attentive and helpful nature of the staff, mentioning that they felt listened to and well taken care of. The staff also goes the extra mile to help customers find the best deals on contacts or glasses and evaluate insurance plans to ensure the lowest cost for the customer.

North Shore Eye Health and Wellness

N54W6135 Mill St suite 700, Cedarburg, WI 53012

4.8 out of 5 (145 reviews)

Summary

The majority of reviews for the eye care center are highly positive. Patients report thorough and comprehensive eye exams, friendly and helpful staff, and excellent customer service. However, there is one negative review mentioning a bad experience with a dilated eye exam and a rude doctor. Overall, the eye care center receives praise for its knowledgeable doctors, state-of-the-art equipment, and patient-centered care.

Highlights

  • Thorough and comprehensive eye exams: Multiple reviews mention that the eye exams at this center are the most thorough they have ever had. The doctors take the time to explain everything clearly and answer any questions, ensuring a complete understanding of the exam process.
  • Friendly and helpful staff: Reviewers consistently praise the staff members for being friendly, welcoming, and helpful throughout the entire appointment. The front office staff and other caregivers provide excellent customer service and make patients feel comfortable and supported.
  • State-of-the-art equipment: Several reviews mention that the center utilizes state-of-the-art equipment during the eye exams. This ensures a high level of accuracy and provides patients with a thorough understanding of their eye health. The use of innovative technology contributes to the overall positive experience at North Shore Eye Health and Wellness.

Advanced Focus Eyecare

N168W22710 Prairie View Lane, Jackson, WI 53037

4.9 out of 5 (132 reviews)

Summary

The majority of the reviews for the eye care center are positive. Customers praise Dr. Michael Bardenwerper and his staff for their friendliness and professionalism. They appreciate the thoroughness of their eye exams and the helpfulness in selecting frames. Some customers also mention the advanced equipment and personalized service they received. However, there is one negative review that criticizes the quality of the lenses and the attitude of the doctor. Overall, the eye care center receives high recommendations for excellent service and patient care.

Highlights

  • Highly accurate and thorough eye exams: Multiple reviewers mentioned that the eye exams at this eye care center were the most accurate and thorough they had experienced. This indicates that the staff and Dr. Bardenwerper take the time and care to provide comprehensive examinations.
  • Friendly and helpful staff: Several reviewers praised the friendly and helpful staff at this eye care center. The staff was described as attentive, polite, and patient, providing excellent service from the eye exam to selecting frames. This suggests that the staff prioritize customer satisfaction and go the extra mile to assist customers.
  • Personalized care and attention: Reviewers mentioned that Dr. Bardenwerper takes the time to listen, answer questions, and provide detailed explanations about eye health and prescriptions. This personalized care and attention to patient needs contribute to a positive and comfortable experience for customers.

Milwaukee Eye Care

8909 N Port Washington Rd Ste 102, Bayside, WI 53217

4.7 out of 5 (111 reviews)

Summary

The majority of reviews about the eye care center are positive, with customers praising the efficiency, professionalism, and beautiful offices. However, there are a few negative experiences mentioned, including issues with wrong prescriptions, poor frame adjustments, and delays in receiving necessary treatment. Overall, the reviews indicate that the eye doctors at the center are thorough and competent, but there may be some concerns with customer service and organization.

Highlights

  • Efficient and professional service with beautiful offices.
  • Excellent frame adjustment and fitting services.
  • Competent and thorough doctors providing accurate diagnoses and prescriptions.
  • Great customer service and assistance with insurance paperwork.
  • Prompt and effective treatment for eye conditions such as stye.
  • Courteous and friendly staff, creating a welcoming atmosphere.
  • Accommodating and compassionate care for patients, including with children.
  • Patient and understanding staff, especially for those with special needs or communication challenges.
  • Convenient location with ample parking.

Visionworks

1437 S Main St, West Bend, WI 53095

3.8 out of 5 (138 reviews)

Summary

Positive reviews for the eye care center in West Bend highlight friendly and informative staff, ease of making appointments, thorough eye exams, and helpful assistance in choosing glasses. Customers appreciate the quick turnaround time for glasses, the quality of the glasses, and the knowledge of the doctor. However, negative reviews mention rude and unprofessional staff, long waits for contacts, overpricing, issues with insurance coverage, and unsanitary practices.

Highlights

  • Friendly and knowledgeable staff: Several reviewers mentioned the helpfulness and friendliness of the staff, particularly during the eye exams and in assisting with selecting glasses.
  • Thorough eye exams: Multiple reviewers praised the thoroughness of the eye exams, indicating that they felt their vision was checked comprehensively.
  • Quick turnaround time for glasses: One reviewer mentioned receiving their new glasses within just five days of ordering them, which demonstrates efficient service.

Wisconsin Vision

2229 S Memorial Pl, Sheboygan, WI 53081

4.1 out of 5 (103 reviews)

Summary

Overall, the eye care center has received positive reviews about their friendly and helpful staff, especially the opticians. Customers appreciated their assistance in selecting frames and ensuring proper fit. However, there were a few negative reviews regarding misleading information on their website, additional charges for contact lens fittings, and unsatisfactory customer service experiences.

Highlights

  • Friendly and helpful staff: Many reviews mention the receptionists, opticians, and staff members being friendly, patient, and knowledgeable, providing a positive and comfortable experience for customers.
  • Wide selection of frames: Customers appreciate the variety of glasses available and the assistance of the staff in helping them find frames that suit their style and fit properly.
  • Reasonable prices and accommodations: Several reviews mention reasonable prices and the willingness of the eye care center to work with customers to meet their needs and accommodate their budget.

Schuster Family Eyecare

W162N9235 Pershing Ave, Menomonee Falls, WI 53051

4.8 out of 5 (59 reviews)

Summary

Overall, the reviews for the eye care center are generally positive. Many customers specifically mentioned the friendly and helpful staff, as well as the thoroughness of Dr. Schuster's exams. However, there were some complaints about long wait times and issues with insurance.

Highlights

  • Friendly and welcoming environment: Multiple reviewers mentioned that they were greeted warmly and felt welcome at the eye care center. The staff, including Dr. Schuster, were described as helpful, friendly, and professional.
  • Thorough and informative eye exams: Several reviewers praised Dr. Schuster for his thoroughness during their eye exams. They mentioned that he took the time to answer their questions and provide detailed explanations about their eye health.
  • Convenient and efficient service: Some reviewers appreciated the convenience of being able to get an appointment quickly, including next-day availability. Others mentioned that the eye exams were conducted in a timely and professional manner, indicating that the staff was efficient in their processes.

Vision Mart

920 Gateway Ct, West Bend, WI 53095

4.1 out of 5 (77 reviews)

Summary

The positive reviews about the eye care center highlight the friendly and helpful staff, particularly Tom and Emily. Many customers appreciated their knowledge, efficiency, and assistance in picking out glasses. The frame selection was praised, and some customers mentioned the exceptional customer service provided by Kathy as well. Overall, the experience was described as professional, pleasant, and satisfactory.

Highlights

  • Friendly and helpful staff: Reviewers praised the staff for being friendly, knowledgeable, and providing excellent customer service.
  • Good frame selection: Many reviewers mentioned that they had a positive experience with selecting frames and appreciated the range of options available.
  • Efficient and timely service: Several reviewers mentioned that they were able to complete their eye exams and eyewear purchases in a timely manner, which was appreciated.

Grafton Family Eye Care

1106 Washington St, Grafton, WI 53024

4.8 out of 5 (50 reviews)

Summary

Grafton Family Eye Care receives rave reviews for their exceptional service and friendly staff. Dr. Alvarez is highly skilled and great with both adults and children. Customers appreciate the wide selection of frames and the helpfulness of the staff in finding the perfect glasses. The clinic also takes thoughtful precautions for COVID-19. Overall, it is a highly recommended eye care center.

Highlights

  • Dr. Alvarez is amazing with kids and is able to perform full exams on young children, making it a great place for pediatric eye care.
  • The staff is friendly, kind, and compassionate, providing exceptional service and making patients feel like part of the family.
  • They have a wide variety of frames to choose from and offer assistance in selecting the perfect pair, ensuring that patients find glasses that both look and feel good.

MyEyeDr.

120 Martin Dr, Fredonia, WI 53021

5 out of 5 (29 reviews)

Summary

Customers have had consistently positive experiences at Premier Vision in Fredonia. The eye doctors, particularly Dr. Pedersen, are highly knowledgeable and go out of their way to explain procedures and findings to patients. The staff, including Lorraine, Cheryl, and Sue, are friendly, helpful, and provide excellent customer service. The selection of frames is praised, and the overall atmosphere of the clinic is welcoming and family-friendly.

Highlights

  • Friendly and knowledgeable staff: Multiple reviews mention the friendly and helpful staff, including optometrists like Dr. Pedersen and support staff like Lorraine and Cheryl. Customers appreciate the warm welcome, how their questions are answered, and the personal attention they receive.
  • Efficient and prompt service: Many reviews mention the quick and efficient service they received during their eye exams and contact fittings. Customers appreciate how quickly everything was done and how promptly they received their glasses or frames.
  • Excellent selection of frames: Several reviews mention the excellent selection of frames available at the eye care center. Customers appreciate the range of options and the help they received in choosing the perfect frames for their glasses.
  • Overall, customers highly recommend Premier Vision in Fredonia for their eye care needs.

MyEyeDr.

2644 N 8th St, Sheboygan, WI 53083

4.2 out of 5 (52 reviews)

Summary

The first reviewer had a negative experience at the eye care center, stating that they had to pay a high out-of-pocket cost for eye exams and had trouble obtaining contacts. They also mentioned that the positive reviews seemed to be fake. The rest of the reviews were mostly positive, praising the informative and thorough eye exams, friendly staff, and helpful assistance in selecting glasses. One reviewer mentioned a negative experience with a staff member who was unhelpful and complained about the computer. Another reviewer mentioned a lack of clear explanation regarding insurance benefits and pricing. Finally, one reviewer had a poor interaction with a rude and dismissive front desk staff member.

Highlights

  • Thorough eye exams and informative consultations.
  • Friendly and welcoming staff.
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