Best Eye Doctors In Brookfield, WI
Why trust us?
VisionCenter is committed to connecting patients to the best local healthcare providers. We reviewed 149 Optometrists in Brookfield, WI, and chose this list based on their:
- Qualifications and education
- Years of experience
- Reputation and resources
- Past customer experiences
We used AI technology to analyze 25560 reviews from Google, Yelp, and Facebook to find patients' favorite surgeons in the area. Our team then went through and hand picked our list of the best Optometrists in Brookfield.
Visionworks
16025 W Bluemound Rd, Brookfield, WI 53005
Summary
The first review criticizes the clinic for repeatedly failing to schedule appointments correctly, causing inconvenience and eroding trust. The second review praises the helpful assistance of Jennifer during the glasses selection process. The third and fourth reviews express satisfaction with the eye exam and highlight the friendly and helpful nature of Tonya. The fifth review highlights the great job done by the entire team, particularly Tonya, in making the eye exam and glasses selection process comfortable and enjoyable for the writer and their children. The sixth review thanks Tonya for the excellent customer service provided during the eye exam. The seventh review compliments the friendly and helpful staff, particularly Tonya, and praises the pleasant environment. The eighth review appreciates Dr. Fenske's professionalism and Tonya's assistance with insurance and glasses ordering. The ninth review describes the negative experience of being charged twice and receiving poor customer service when trying to resolve the issue. The tenth review praises the staff, particularly Lucy, Paul Guenveur, and Tonya, for providing a great experience during the eye exam and glasses selection. The eleventh review describes a pleasant experience at the clinic, with helpful staff, including Dr. Fenske, Salima, and Tonya. The twelfth review expresses disappointment with the customer service and the quality of the eye exam. The thirteenth review accuses the clinic of trying to deceive the reviewer into paying for an eye exam and criticizes the rude staff. The fourteenth review describes a professional and punctual experience during the eye exam, with Tonya providing excellent assistance. The fifteenth review criticizes the clinic for poor phone etiquette and unprofessionalism. The sixteenth review criticizes the rude and combative staff, as well as the long wait and lack of customer service. The seventeenth review appreciates the optometrist's honesty in not charging for a unnecessary eye exam and compliments the glasses frame selection but expresses frustration with glasses breaking and the response from Visionworks.
Highlights
- Friendly and helpful staff: Multiple reviews mention specific staff members, such as Jennifer N., Tonya, Salima, who provided excellent assistance during the eye exam and glasses selection process. They made the experience enjoyable and comfortable for the customers.
- Thorough and professional eye exams: Reviewers highlight positive experiences with the optometrists, such as Dr. Fenske and Dr. Guenveur. They answered questions, explained exam results clearly, and provided accurate prescriptions.
- Note: These pros are based on the positive reviews and may not reflect the overall experience at the eye care center.
LensCrafters
16970A W Bluemound Rd, Brookfield, WI 53005
Summary
The eye care center received positive reviews for their friendly and knowledgeable staff, thorough eye exams, and helpful assistance with frame selection. Patients appreciated the personalized service and attention to detail, as well as the wide selection of glasses and modern equipment. However, there was one negative review mentioning poor customer service and a lack of follow-up on an order. Overall, the majority of reviews were positive and praised the center for their exceptional service.
Highlights
- Friendly and knowledgeable staff: Multiple reviews mention the welcoming and helpful attitude of the staff, from the receptionist to the optometrists. They are described as thorough, informative, patient, and willing to answer any questions.
- Wide selection of frames and lenses: Reviewers appreciate the large collection of glasses and the ability to try on various options. The staff is praised for providing honest opinions and recommendations to help customers find the best frames for their preferences and needs.
- Advanced eye testing equipment: Several reviews mention the modern and high-tech equipment available for eye exams. This includes robotic eye exams, digital eye exams, and the ability to view inside the eyes without dilation. Customers appreciate the convenience and accuracy of these advanced technologies.
Clarity Eyecare
2401 Kossow Rd, Waukesha, WI 53186
Summary
Overall, the eye care center receives positive reviews. Many customers appreciate the quick and informative eye exams they received, as well as the friendly and helpful staff. Dr. Levay-Young specifically stands out for his patience, professionalism, and thorough explanations during the eye exam process. The pricing is reasonable, and the safety protocols for COVID-19 are commendable.
Highlights
- Quick and informative eye exams: Multiple reviewers mentioned that their eye exams were quick and efficient, with the doctor taking the time to explain everything and show them the results.
- Friendly and knowledgeable staff: The staff at this eye care center were consistently described as friendly, helpful, and knowledgeable. They were commended for their assistance in selecting frames and answering questions.
- Great customer service: Reviewers mentioned positive experiences with the customer service provided at this eye care center. The staff was described as courteous, efficient, and attentive to their needs.
Premier Eyes, SC
13965 W Burleigh Rd Suite 108, Brookfield, WI 53005
Summary
Premier Eyes is highly recommended by reviewers for their thorough eye exams, friendly staff, and excellent customer service. Dr. Bell is praised for his professionalism and attentiveness. Some reviewers have had issues with billing or specific services, but overall, Premier Eyes is described as a trustworthy and reliable eye care center.
Highlights
- Thorough eye exams: Multiple reviewers mentioned that Premier Eyes provides thorough eye exams, ensuring that all aspects of their eye health are taken care of.
- Friendly and helpful staff: Numerous reviewers praised the friendly and helpful staff at Premier Eyes, from the receptionist to the eye doctor and frame assistants.
- Excellent customer service: Reviewers noted the excellent customer service at Premier Eyes, with staff members being professional, courteous, and patient in assisting with frame selection, adjustments, and prescription accommodations.
Doctors of Optometry - Brookfield Fashion Ctr
16970A W Bluemound Rd, Brookfield, WI 53005
Summary
The Brookfield Lenscrafters eye care center receives overwhelmingly positive reviews, with customers praising the friendly and professional staff. The eye doctors are highly recommended for their kind and caring attitudes, thoroughness in explaining procedures, and ability to address concerns. The store is also commended for its clean and welcoming atmosphere, state-of-the-art equipment, and wide selection of frames. However, there are a few negative comments regarding wait times and issues with certain staff members, though these experiences are outweighed by the positive ones.
Highlights
- Friendly and professional staff: Multiple reviewers mentioned that the staff at this eye care center were friendly, professional, and provided excellent service. This creates a welcoming and positive atmosphere for patients seeking eye exams and care.
- Knowledgeable and caring optometrists: Reviewers were impressed with the optometrists' expertise and caring attitude during their eye exams. They felt that their concerns were addressed, and the optometrists took the time to explain procedures and answer questions.
- Efficient and quick appointments: Several reviewers commented on the efficiency and speed of their appointments, with some mentioning that their eye exams lasted as little as 20 minutes. This is particularly appealing for those who prefer a timely and streamlined experience.
Pearle Vision
17550 W Bluemound Rd, Brookfield, WI 53045
Summary
Reviews for these eye doctor offices are mixed. Some reviewers had positive experiences, praising the staff and doctors for their patience, kindness, and knowledge. They appreciated the thorough eye exams, the lack of pressure to buy glasses, and the ability to order frames elsewhere. However, others had negative experiences, citing issues with incorrect prescriptions, poor customer service, and difficulties in obtaining refunds. Some reviewers also expressed dissatisfaction with the lack of frame selection, overpricing, and delayed order fulfillment. A few reviewers had mixed experiences, praising the optometrists but criticizing the staff for not placing their contact lens orders or providing refunds.
Highlights
- Friendly and helpful staff: Many reviewers mentioned that the staff at this eye care center were friendly, patient, and knowledgeable. They took the time to explain everything thoroughly and provided excellent customer service.
- Thorough and informative eye exams: Several reviewers mentioned that they had thorough eye exams at this location. The optometrists took the time to explain what they were seeing and provide recommendations for maintaining healthy eyes. They were also able to answer questions and provide concrete, understandable answers.
- Quick and efficient service: Some reviewers appreciated the quick and efficient service they received at this eye care center. They were able to get their eye exams done without much wait time and were satisfied with the overall experience.
- Please note that these pros are based on selected positive reviews and may not represent the experiences of all customers.
Milwaukee Eye Care
17280 W North Ave #100, Brookfield, WI 53045
Summary
Positive reviews for the eye care center praise the friendly and knowledgeable staff, as well as the excellent care received from the doctors. Patients appreciate the professional and efficient service, with some noting that they have been going to the center for years without any bad experiences. The doctors are commended for their ability to solve vision problems and provide helpful advice for eye health.
Highlights
- Knowledgeable and professional staff
- Comprehensive eye exams and helpful advice for various eye conditions
- Friendly and personable doctors who take the time to explain and answer questions
Jay A. Heilmann, O.D.
17280 W North Ave #100, Brookfield, WI 53045
Summary
Customers highly recommend Dr. Heilmann and Milwaukee Eye Care Associates for eye exams and eye care. They praise Dr. Heilmann's thoroughness, professionalism, and ability to explain the exam process and results in an understandable manner. The staff is also commended for their attentiveness, compassion, and excellent customer service.
Highlights
- Excellent service and thorough eye exams: The eye care center provides excellent service and thorough eye exams, ensuring that all aspects of the exam are explained to the patients. The doctors are attentive, knowledgeable, and take the time to answer questions and explain results.
- Attentive and personable doctors: The doctors at this eye care center are described as attentive, personable, and professional. They make the eye exams comfortable and provide a warm chair-side manner. Patients appreciate their concern, compassion, and thoroughness.
- Friendly and professional staff: The staff at this eye care center are described as friendly, professional, and efficient. They create a comfortable and welcoming environment for the patients, ensuring a positive experience during visits.
MyEyeDr.
15300 Watertown Plank Rd, Elm Grove, WI 53122
Summary
Overall, the positive reviews for the eye care center highlight the friendly and knowledgeable staff, great selection of frames, and a relaxed environment. Customers appreciate the staff going the extra mile to answer all their questions and ensure satisfaction. They also praise the optometrist, Dr. Harry, for his professionalism and compassionate care.
Highlights
- Friendly and knowledgeable office staff who go the extra mile to ensure customer satisfaction.
- Dr. Harry and his staff show compassion and care for their patients, making them feel valued and comfortable during their visits.
Wisconsin Vision
285 Market St, Brookfield, WI 53045
Summary
Customers had positive experiences at the eye care center, praising the thoroughness and professionalism of the doctors, as well as the assistance provided by the staff in selecting frames. Many appreciated the quick turnaround time for glasses and the helpfulness of the manager, Daniel. However, there is one negative review mentioning a discrepancy with the prescription and a longer wait time for glasses. Overall, the majority of reviews recommend the eye care center for its great service and knowledgeable staff.
Highlights
- The staff at this eye care center is friendly, knowledgeable, and takes the time to understand your needs, whether it's getting the right frames and lenses or explaining the eye exam process.
- They have a wide selection of frames from big designer names and lesser-known brands, allowing you to find unique and stylish options.
- The eye care center provides efficient service, with quick turnaround times for glasses and the ability to accommodate emergency eye exams.
Drs. Roy and Associates
17495 W Capitol Dr Ste D, Brookfield, WI 53045
Summary
Drs. Roy and Associates is highly recommended for eye care, with multiple customers praising their knowledgeable and caring doctors. The staff is described as friendly, professional, and accommodating. Customers also appreciate the state-of-the-art equipment and the ability to find glasses at fair prices with a good selection. Some negative feedback includes difficulty in scheduling appointments and higher prices for frames. Overall, customers are impressed with the service and happy with their experiences at Drs. Roy and Associates.
Highlights
- Knowledgeable and patient doctors: The eye care center is praised for having doctors who are knowledgeable, explain things clearly, and take the time to address patients' concerns and provide personalized care.
- Efficient and convenient service: Many reviewers mention that they had minimal wait times and were able to get their eye exams and prescriptions done quickly. Some even mention that their prescription glasses were ready in just one hour, which is faster than other eye doctors they have visited.
- Friendly and helpful staff: The staff members at the eye care center are consistently described as friendly, professional, and helpful. They provide one-on-one assistance in selecting frames and make patients feel comfortable throughout their visit.
Aaron Holtebeck, MD | The Holtebeck Eye Center
18200 W Capitol Dr Suite 103, Brookfield, WI 53045
Summary
Dr. Holtebeck and his staff are highly praised for their professionalism, knowledge, and kindness. Patients appreciate Dr. Holtebeck's ability to explain diagnoses and treatments clearly and his caring and compassionate approach to patient care. Many reviews mention successful cataract surgeries and positive experiences with the entire staff. Overall, Dr. Holtebeck and his team come highly recommended for eye care needs.
Highlights
- Dr. Holtebeck is knowledgeable, explains diagnoses and treatment options well, and takes time to answer questions and listen to patient concerns.
- The staff is friendly, professional, and efficient, providing quality care and making patients feel comfortable.
- The office provides excellent cataract surgery results, with patients reporting improved vision and satisfaction with the outcomes.