Best Eye Doctors In Killeen, TX

Summary

Overall, the reviews for this eye care center are quite positive. Customers appreciate the friendly staff, knowledgeable doctors, and efficient service. Many reviewers specifically mentioned the convenience of being able to get their glasses on the same day as their eye exam. However, there is one negative review mentioning a long wait time and unprofessional service.

Highlights

• Dr. Prince is a wonderful doctor who takes his time with eye exams and is easy to talk to.
• The staff is knowledgeable, friendly, and professional, providing great customer service.
• The eye exams are efficient and the glasses are ready quickly, including same-day service.

Summary

First Eye Care is highly recommended by multiple reviewers. The staff and doctors are welcoming, professional, and knowledgeable, providing thorough and detailed eye exams. The clinic has state-of-the-art equipment and a wide range of frames to choose from, and the customer service is exceptional. The clinic is clean and comfortable, and many reviewers mention that they will continue to use First Eye Care for their annual eye exams.

Highlights

• The staff and doctors at First Eye Care are highly professional, welcoming, and personable. They provide excellent, thorough eye exams.
• The eye care clinic has state-of-the-art equipment for eye exams and a wide selection of frames to choose from.
• The doctors take the time to explain exam results, address concerns, and provide detailed instructions. The staff is friendly, courteous, and helpful throughout the entire experience.

Summary

The first review mentions a negative experience with rushed eye exams, difficulty obtaining the correct contact lens prescription, and a long wait time for glasses. The second review praises the enjoyable and friendly experience, and the third review expresses satisfaction with the staff and recommends the place. The fourth review compliments the efficient and thorough eye exam, as well as the speedy service. The fifth review highlights the professional and friendly service provided by Dr. Prince. The sixth review expresses satisfaction with the care received and plans to use their services again. The seventh review praises Dr. Prince's friendliness and knowledge, while mentioning an issue with the office staff. The eighth review commends the staff for being friendly and accommodating, with a short wait time. The ninth review expresses happiness with the eye exam, selection of eyeglasses, and customer service. The tenth review describes the great customer service and ability to leave with contacts. The eleventh review describes an exceptional experience, with a receptionist reading the application form and the optometrist being friendly and thorough. The twelfth review mentions a negative experience with a doctor who disregarded the patient's concerns. The thirteenth review mentions a quick eye exam and fast turnaround for glasses. The fourteenth review describes a professional and thorough eye exam for an immediate issue. The fifteenth review praises the polite staff and quick wait time. The sixteenth review recommends the efficient and friendly staff, and the seventeenth review describes a pleasant and easy annual eye exam. The eighteenth review mentions a positive experience with scheduling and quick service for an eye exam and obtaining prescriptions.

Highlights

• Efficient and speedy service: Multiple reviews mention that the eye exams were quick and the staff was able to provide fast service, making it a convenient option for those with busy schedules.
• Friendly and knowledgeable staff: Many reviewers appreciated the friendly and professional attitude of the staff, including the optometrists. They felt comfortable and well-cared for during their visit.
• Good customer service: Several reviews mention positive experiences with the customer service, with staff members taking the time to answer questions and explain results, as well as helping with insurance processing and scheduling appointments.

Summary

The eye care center received mixed reviews from its customers. Some reviewers had a positive experience, praising the friendly and professional staff, quick and easy eye exams, and a wide selection of glasses. They appreciated the reasonable prices, clear pricing, and the availability of a credit plan. They also mentioned specific staff members, such as Shay, Shawn, Shayna, and Sherry, who provided exceptional service. They were satisfied with the overall process and felt comfortable during their visit, even during busy periods. They also appreciated the cleanliness and safety measures taken during the pandemic and the center's ability to handle everything well despite being understaffed.

However, other reviewers had a negative experience at the center. They complained about rude staff, long waits for appointments, and issues during the eye exam. They also had problems with their glasses orders, including receiving glasses with loose lenses, incorrect prescriptions, and glasses that broke shortly after receiving them. They also faced difficulties with getting refunds and experienced issues with payment and scheduling. They felt the overall service was poor and wouldn't recommend the center. They were disappointed with the lack of personalized care and felt it was a waste of time. Some reviewers even expressed a desire to find a different optometrist.

Highlights

• Fast and efficient service: Many reviewers mentioned that they were able to get their eye exams and glasses quickly, often on the same day. They appreciated the convenience and time-saving aspect of the service.
• Friendly and knowledgeable staff: Several reviewers praised the staff members for being friendly, professional, and knowledgeable. They felt supported and well-assisted throughout the process, with specific mentions of staff members who provided exceptional service.
• Competitive prices and deals: Numerous reviewers mentioned that the prices at this eye care center were reasonable and competitive. Some even mentioned special deals, such as a $59 special for an exam and two pairs of glasses. Many appreciated the affordability of the eyewear options.

Summary

Positive reviews mention that the staff is friendly, attentive, and interested in providing individualized care. Customers appreciate the thoroughness of the eye exams and the helpfulness of the doctor. Some also mention that the pricing and selection of glasses is satisfactory.

Highlights

• Friendly and personalized service: One review mentions that the staff is friendly, interested in providing one-on-one care, and ensuring the best answers for eye exams and daily eye care.
• Knowledgeable and helpful doctor: Another review highlights a positive experience with a doctor (likely Dr. Wagner) who was nice, friendly, and made the patient feel comfortable during a routine eye exam and glasses fitting.
• Efficient and timely appointment: One reviewer mentioned that their annual eye exam went smoothly and on time, and insurance covered the visit. The reviewer specifically thanked Dr. Wagner and David for their help.

Summary

Overall, the majority of the reviews for this eye care center are positive. Customers appreciated the attentive and patient doctors who took their time during the eye exams and listened to their concerns. The staff was described as friendly, professional, and helpful. However, there were a few negative reviews mentioning rude receptionists, unprofessional management, and difficulties obtaining prescriptions.

Highlights

• The doctors take their time during eye exams and don't rush patients, resulting in a genuine prescription and improved vision.
• The staff is friendly, attentive, and helpful, providing informative answers to questions and ensuring a streamlined and professional experience.
• The wait times are minimal, appointments are easily scheduled online, and the process is fast and efficient, making it a convenient choice for eye care.

Summary

Positive reviews for the eye care center praised the knowledgeable and friendly staff, especially the eye doctor, Dr. Young. Many mentioned that the office was clean and well-maintained, and that the eye exams were thorough and efficient. The customer service was also highlighted as being polite and courteous, making patients feel comfortable throughout the process.

Highlights

• Friendly and knowledgeable staff: Many reviewers mentioned that the staff at this eye care center were polite, courteous, and professional. They were also described as being helpful and knowledgeable, making the overall experience pleasant.
• Thorough and efficient eye exams: Multiple reviewers praised the eye exams provided by the optometrist at this location. They mentioned that the exams were thorough and efficient, with one reviewer even describing it as the most thorough eye exam they had ever received.
• Clean and inviting office: Several reviewers commented on the cleanliness and inviting atmosphere of the office. This gave them a positive impression of the eye care center and made them feel comfortable during their visits.

Summary

Positive reviews for the eye care center highlight the convenience of scheduling appointments and the wide selection of frames. Customers appreciate the knowledgeable and quick staff, as well as the affordable prices. Specific mention is made of helpful and friendly individuals, such as Melinda and Vanessa, who provided excellent customer service. Dr. Chen is also praised for his friendly demeanor and informative approach. Overall, customers recommend the center for eye exams and glasses.

Highlights

• Great frame selection and pricing variety - customers appreciated the wide range of frames available and the competitive pricing options.
• Friendly and knowledgeable staff - multiple reviews mentioned the staff being pleasant, quick, and knowledgeable, providing a positive customer service experience.
• Excellent customer service and support - one review specifically highlighted the awesome customer service and support received, with the staff going above and beyond to resolve any issues and ensure customer satisfaction.

Summary

Overall, customers have positive things to say about this eye care center. They appreciate the helpful and attentive service provided by the staff, particularly individuals such as Theo, Luis, Shay, and Jeanine. The center is also praised for its quick turnaround time for glasses and the good deals offered.

Highlights

• Friendly and helpful staff: Many reviewers mentioned the friendly and attentive customer service they received from the staff at this eye care center. They felt important, valued, and well taken care of.
• Quick turnaround time: Several reviewers praised the quick turnaround time for getting their glasses. They were impressed with how fast the lab was able to make their glasses and appreciated the prompt service.
• Affordable prices and good deals: Multiple reviewers mentioned that this eye care center offered good deals on glasses, making them affordable. They were able to get high-quality glasses at a reasonable price, including special lenses like transitional progressive bifocals.