Best Eye Doctors In Manchester, CT

Summary

Customers have praised the eye care center for efficient and thorough eye exams, knowledgeable and pleasant optometrists, and friendly staff. Many reviewers mentioned that they felt comfortable and welcomed during their visits. However, a few reviewers expressed disappointment with the lack of COVID protocols and customer service when selecting frames for glasses. Overall, the majority of customers had positive experiences and would recommend the eye care center.

Highlights

• Efficient and thorough eye exams: Multiple reviews mention that the eye exams were detailed, clear, and provided explanations about the patient's vision history and eye health. The doctors took the time to answer questions and ensure a thorough examination.
• Knowledgeable and friendly staff: Reviewers consistently praised the staff for their professionalism, knowledge, and friendliness. They felt comfortable and welcomed during their visit, and the staff members took their time to address concerns and provide explanations.
• Convenient and prompt service: Several reviews mentioned the convenience of scheduling appointments and the promptness of the service. Whether it was finding canceled appointment slots or being seen on time, the reviewers appreciated the efficient and quick experience.

Summary

Customers had a positive experience with the eye doctors and eye exam places at this particular eye care center. They praised the helpfulness and personal attention of the staff, particularly individuals named Angelina, Hailey, Allyson, Dr. H. Ahmed, Dr. Rodriguez, and Tanya. The customers appreciated the excellent service, reasonable rates, quick repairs, and efficient processes for eye exams, frame selection, and glasses pickup.

Highlights

• Friendly and attentive staff: Multiple reviewers mentioned the helpfulness and kindness of the staff members, specifically Angelina, Hailey, Allyson, Dr. H. Ahmed, Dr. Rodriguez, Tanya, and Silka.
• Excellent service and thorough eye exams: Reviewers appreciated the high-quality service they received during their eye exams and other eyecare services.
• Convenient and efficient: Several reviewers mentioned the ease of booking appointments, quick turnaround times, and efficient processes at the eyecare center.

Summary

Overall, the positive reviews highlight the professionalism and friendliness of the staff at the eye care center. The doctors are praised for their expertise and thoroughness during eye exams. The convenience of Saturday appointments and the availability of an on-site eye glass service are also appreciated. Patients feel well-cared for and recommend the facility for eye care needs.

Highlights

• Veteran-friendly medical facility with a well-known doctor: The eye care center is recommended by veterans and known for providing excellent care, especially for cataract surgery.
• Saturday appointments available: This is a convenience for individuals who may struggle to find time during weekdays for an eye exam.
• Comprehensive eye exams: The center provides thorough eye exams that include detailed explanations of procedures and results.

Summary

The majority of the reviews for this eye care center are extremely positive, with patients praising the doctors, staff, and overall experience. Many patients appreciate the thoroughness and explanations provided during eye exams, and the clean and comfortable environment. However, there is one negative review about a long wait time and some lack of personal interaction with the doctor. Overall, the feedback suggests a highly recommended eye care center with knowledgeable and caring doctors and staff.

Highlights

• Professional and helpful staff: Multiple reviews mention the professionalism and helpfulness of the staff, creating a positive and comfortable experience for patients.
• Knowledgeable and thorough doctors: The doctors at this eye care center are commended for their knowledge, thoroughness, and ability to explain things clearly to patients.
• Efficient and on-time appointments: Many reviewers appreciate the punctuality and efficiency of the appointments, with minimal wait times.

Summary

Customers have mixed reviews about their experiences at the eye care center. Some customers have expressed dissatisfaction with the center's business practices, citing non-transparency and unfair charges for services like retinal screenings. Others were unhappy with the quality of their eye exams, the suggested contact lenses, and significant increases in costs. A few customers also had issues with prescription changes and refills, and felt pressured into buying glasses they didn't want.

However, many customers had positive experiences, praising the kindness, knowledge, and helpfulness of the staff. They appreciated the thorough eye exams, clean facilities, and wide selection of frames. Several customers specifically mentioned Dr. Aucello and a staff member named Argentina for their excellent service. Despite some negative experiences, these customers highly recommend the center and plan to continue their patronage.

Highlights

• Wide selection of eyewear: Many reviewers appreciated the variety of eyewear options available at this location, making it easy to find frames that suited their preferences and face features.
• Friendly and knowledgeable staff: Several reviewers praised the staff at this eye care center for their friendliness, knowledge, and willingness to help. They felt well taken care of during their eye exams and frame selection process.
• Modern technology for eye exams: Some reviewers highlighted the use of digital imaging machines instead of traditional dilation for retinal screening. They found this alternative to be more comfortable and convenient.
• Note: While these pros are based on the majority of positive reviews, it's important to consider the negative aspects mentioned in the reviews as well when making a decision.

Summary

TotalVision Eyecare Center in Manchester, CT is highly recommended by multiple patients. The staff, including Dr. Lance Alpert, is friendly, knowledgeable, and takes the time to explain everything during the eye exam process. The office is equipped with up-to-date tools and equipment for thorough exams, and they offer a variety of services including contact lenses and glasses. Patients appreciate the convenience, professionalism, and cleanliness of the facility. However, one reviewer mentioned that the prices are on the higher side.

Highlights

• Friendly and knowledgeable staff: Many reviewers highlighted the staff's friendliness and willingness to answer questions, making patients feel comfortable during their eye exams.
• Thorough and up-to-date eye exams: Reviewers mentioned that the eye care center has modern equipment for thorough eye exams, ensuring that patients receive comprehensive and accurate evaluations of their eye health.
• Convenient and accommodating: The office has convenient hours and works with insurance coverage. They also offer a variety of eyewear options, including high-end brands, and provide personalized service for eyeglass selection.

Summary

Overall, the majority of reviews are positive, with customers praising the eye doctors and staff for their thorough exams, friendly demeanor, and helpfulness in selecting frames. Dr. Dang is specifically mentioned as fantastic, patient, and kind. Chi and Amanda are highlighted for their excellent customer service. However, there are a few negative reviews mentioning issues with the front desk staff, billing problems, and dissatisfaction with glasses and prescriptions.

Highlights

• The doctors provide thorough and comprehensive eye exams, taking their time to ensure the best service.
• The staff, particularly Chi and Amanda, are friendly and helpful in assisting customers with choosing frames and resolving any issues.