Best Eye Doctors In Aurora, CO

Summary

Overall, the reviews for this eye care center are mostly positive. The doctors are praised for being thorough, knowledgeable, and caring. The staff is described as efficient and the operations are well-run. However, there are some negative comments about long wait times and difficulties with parking.

Highlights

• Thorough eye exams and clear explanations: The doctors at this eye care center are known for their thoroughness in conducting eye exams and explaining the results clearly to patients.
• Caring and conservative treatments: Patients appreciate the thoughtful and conservative approach taken by the professionals at this eye care center. They feel that their concerns are valued and that the treatments recommended have been effective in improving their eye issues.
• Efficient operations and friendly staff: The staff at this eye care center are highly trained and efficient in their operations, ensuring that patients have a smooth and short wait time. Patients also feel welcomed and valued by the friendly and courteous staff members.

Summary

Dr. Sandra Rugama and her staff at the eye care center provide an excellent experience, with helpful staff members like Kristine who assist customers in choosing frames. However, there are negative reviews regarding incorrect prescriptions and unnecessary tests performed at the center, leading to wasted money and frustration. The office has friendly and knowledgeable staff, but there are also complaints about rude customer service and long wait times for exams.

Highlights

• Friendly and patient staff: Multiple reviews mention the staff being patient and friendly, particularly with children during eye exams.
• Knowledgeable and thorough optometrists: Reviewers praised individual optometrists for their knowledge and thoroughness during eye exams, including explaining things that hadn't been addressed before and offering helpful suggestions.

Summary

Positive reviews about the eye care center highlight the professionalism and friendliness of Dr. Takara and her assistant, as well as the helpful and knowledgeable staff overall. The thoroughness of the eye exams and the comforting atmosphere of the office were also praised.

Highlights

• Dr. Takara and her assistant provide professional and friendly eye exams, making patients feel comfortable.
• The staff is knowledgeable and helpful, ensuring that patients understand each step of their eye exams and addressing any concerns or questions.
• The aesthetic appeal of the waiting area is impressive, creating a tidy and organized environment for patients.

Summary

Overall, positive reviews for the eye care center highlight the helpful and friendly staff, particularly praising specific individuals such as Patricia, Madison, and Dr. Hanson. Patients appreciate the thoroughness and professionalism of the eye exams, with Dr. Davis and Dr. Pond receiving commendations. Many reviewers also express satisfaction with the selection of frames and the assistance provided in finding the right glasses.

Highlights

• Dr. Hanson is highly recommended for eye exams. She takes the time to explain findings in detail and involves the patient in decision-making.
• The staff is friendly and welcoming. They provide attentive and kind service, making patients feel comfortable throughout the eye exam process.

Summary

Overall, the majority of the reviews are positive, with customers praising the friendly and attentive staff as well as the thorough and informative eye exams. There are mentions of a good selection of frames and high-quality lenses. However, there are also negative reviews that mention issues with rude and unhelpful staff, damaged glasses, and dissatisfaction with the eyewear received.

Highlights

• Friendly and attentive staff, including the receptionist and doctor.
• Informative and thorough eye exams that explain the process and address any concerns.
• Good selection of frames to choose from for glasses.

Summary

Overall, customers are mostly satisfied with their experiences at this eye care center. They appreciate the friendly and professional staff, thorough eye exams, and helpful explanations of the process. Some customers did experience issues with communication and delays in receiving glasses, but these instances seem to be the exception rather than the norm. Dr. Pond was specifically praised for his knowledge and ability to put patients at ease.

Highlights

• Friendly and professional staff: Multiple reviews mention the friendly and professional staff, indicating a positive and welcoming atmosphere at the eye care center.
• Thorough and informative eye exams: Reviewers appreciate the thoroughness of the eye exams and the doctors' ability to explain the process and results in a clear and understandable manner.

Summary

The majority of the reviews for this eye care center are positive, with customers praising the helpful and personable staff, as well as the seamless process and selection of frames. However, there are a few negative reviews specifically mentioning the manners and rushed behavior of one of the doctors. Some customers also noted delays in appointments and issues with sending exam results to other doctors. Overall, the customer service and sales staff at this location receive high praise from satisfied customers.

Highlights

• Excellent customer service: Multiple reviews mention the helpful and friendly staff, making customers feel welcomed and attended to during their eye exams and frame selections.
• Knowledgeable and patient sales staff: The sales staff at this location is praised for their patience in helping customers find the right frames and making necessary adjustments, ensuring a satisfactory fit.
• Efficient eye exams and seamless process: Customers appreciate the quick and easy eye exams, as well as the timely delivery of their glasses. The entire process, from the exam to frame selection and ordering, is described as smooth and efficient.

Summary

The eye care center receives consistently positive reviews, with patients praising the helpful and friendly staff. Many reviewers mention that they had thorough and enjoyable eye exams, with one reviewer noting it was the best eye exam they had in 20 years. The doctors at the center are highly skilled and knowledgeable, particularly when it comes to working with children. However, a minor complaint mentioned by one reviewer is that the center collects payment at the time of service instead of billing after insurance. Overall, the eye care center is recommended by multiple reviewers for its excellent service and care.

Highlights

• Excellent and thorough eye exams: Multiple reviewers mentioned that they had the best eye exam they've ever had at this eye care center. The doctors were skilled, competent, and took their time to ensure a comprehensive and accurate examination.
• Great with kids: Parents were particularly impressed with the staff's ability to handle eye exams for their children. They made the experience fun and engaging, and were patient with wiggly toddlers. Dr. Huston and Dr. Arbuckle were highly recommended for pediatric eye care.
• Friendly and attentive staff: Reviewers consistently praised the friendly and helpful staff at the eye care center. They were attentive, informative, and provided a positive and welcoming environment for patients. The office was also described as modern, clean, and well-organized.

Summary

Customers have praised Cindy, an assistant at the eye care center, for her helpfulness and patience. They also appreciate Dr. Katie Jo Sider's professionalism and the overall great service provided at the center. However, one reviewer expressed frustration with the delay in receiving their glasses after an exam. Overall, the staff, especially Cindy and Haimei, received positive feedback for their knowledge and customer service.

Highlights

• Helpful and patient staff: Multiple reviewers mentioned that the staff, particularly Cindy and Haimei, were extremely helpful, patient, and knowledgeable. They assisted customers in choosing frames, adjusting glasses, answering questions, and providing excellent customer service.
• Efficient and thorough eye exams: Reviewers praised the eye exams they received at the center, mentioning that the doctors were professional, knowledgeable, and thorough during the exams.
• Good frame selection: Customers appreciated the wide variety and quality of frames available at the optical center, noting that they were able to find the perfect pair of glasses.
• Excellent customer service: The staff, especially Cindy and Haimei, were consistently highlighted for their friendly and positive attitudes. They made customers feel comfortable and went the extra mile to ensure their needs were met.
• Quick and efficient service: Several reviewers mentioned that they had a fast and efficient experience, particularly when it came to adjustments or minor repairs to their glasses.
• Expertise in lens ordering and frame selection: Customers appreciated the expertise of Sydney in lens ordering and frame selection. She provided valuable guidance in choosing the right lenses and frames based on individual preferences and needs.

Summary

The reviews for this eye care center are overwhelmingly positive. Customers mention that the eye exams were quick, thorough, and painless. The eye doctors are described as knowledgeable, informative, and friendly. The staff is praised for their helpfulness, professionalism, and great customer service. Overall, customers feel satisfied with their experience and would recommend this eye care center to others.

Highlights

• Quick and thorough eye exams
• Excellent customer service with polite and knowledgeable staff
• Doctors are proficient, smart, and take the time to explain and answer questions

Summary

Dr. Starck Carl Johnson and his staff received high praise for their knowledge and professionalism, with the support nurses being particularly noted for their caring and focused approach. However, not all experiences were positive, with some reviewers reporting rude and unprofessional behavior from receptionists and nurses, including harassment over a service pet. There were also complaints about disorganization, including dropped appointments during a name change crossover and inefficiencies during appointments.

Despite these issues, many reviewers had positive experiences, particularly at Insight Vision, where the staff was described as exceptional. Doctors and their assistants were often praised for their thoroughness and willingness to answer questions. However, some reviewers found the staff to be unaccommodating and heartless, particularly in relation to health issues such as back spasms.

Surgery experiences were generally positive, with one reviewer describing their procedure as smooth, professional, and pain-free. However, some reviewers had difficulties with communication before their procedures, leading to confusion and scheduling issues. Despite these problems, many reviewers would recommend the eye care centers, with one particularly praising the surgery team at Insight Surgery Center as amazing, friendly, competent, and professional.

Highlights

• Dr. Starck Carl Johnson and his staff are highly knowledgeable, professional, and caring.
• The office has a courteous and professional office staff, including a pleasant and thorough doctor's assistant.